Last Updated: January 2025
GRSOFT Structural Engineering (“GRSOFT,” “we,” “us,” or “our”) is committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This Privacy Policy explains what personal data we collect, how we use it, who we share it with, your rights regarding your personal data, and how long we retain it. By using our website, services, and engaging with our structural engineering design offerings, you agree to the terms outlined in this policy.
What Personal Data Do We Collect?
We may collect and process the following types of personal data to provide our structural engineering design services, improve our offerings, and ensure a high-quality customer experience:
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Contact Information: Name, email address, phone number, and physical address.
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Project Information: Details related to your engineering project, including specifications and requirements.
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Technical Data: IP address, browser type, operating system, and other technical information to improve site functionality.
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Usage Data: Information about how you interact with our website and services, including access times and referring URLs.
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Cookies and Social Networking Data: We may collect data through cookies and similar technologies. If you interact with us on social media, we may collect certain public information based on your settings.
Cookies and Social Networking Data
We may also use social media plug-ins (such as Facebook, Twitter, and LinkedIn) on our website. When you interact with these plug-ins, the third-party providers may collect data about your browsing habits.
Cookies are small files placed on your device to improve your experience. We use cookies to:
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Remember your preferences and account details.
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Analyze traffic patterns and usage of our site.
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Enable social media sharing and interaction.
You can control cookies through your browser settings. However, disabling cookies may affect your user experience on our site.
For data collected via social networking platforms, please refer to the privacy policies of each respective platform.
Purposes and Legal Basis for Processing Personal Data
We process your personal data for various purposes, each grounded in a legal basis under GDPR:
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To Provide Services: To fulfill contractual obligations (e.g., providing project documentation or customer support).
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To Improve Our Services: Based on legitimate interest, we analyze usage to enhance user experience.
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To Comply with Legal Obligations: Processing is necessary for compliance with legal or regulatory requirements.
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For Marketing Communications (if consent is given): We may use your contact information to send you updates, newsletters, or promotions related to our services. You can withdraw consent at any time.
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For Security and Fraud Prevention: We may retain certain personal data, such as email addresses, to prevent unauthorized access or fraudulent activities. This retention is limited to security purposes and does not involve marketing or other uses.
If you wish to request deletion or exercise other data rights related to this retention, please contact us at engs@grsoft.eu. We will process such requests in compliance with GDPR and other applicable data protection regulations.
Who Do We Share Your Personal Data With?
Your privacy is essential to us. We do not sell or share your personal data with third parties for their marketing purposes. We may share your data under the following circumstances:
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Distributors and Resellers: We work with authorized distributors who may collect your data on our behalf for project coordination and customer support. Any data shared with us by distributors is processed solely for the purpose of providing the requested services.
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Service Providers: We may engage trusted third parties to perform functions necessary for our operations, such as payment processing, data storage, and website hosting. These providers are bound by confidentiality agreements and only process data as instructed by GRSOFT.
We ensure all third parties respect your data privacy and handle data according to GDPR and other applicable laws.
Confidentiality and Security of Your Personal Information
We are committed to ensuring the security of your personal data. We implement technical and organizational measures to protect your information against unauthorized access, loss, or disclosure. Measures include encryption, access control, secure servers, and regular audits.
Despite these precautions, no security measure is entirely foolproof. We encourage you to take steps to safeguard your personal information, including using strong passwords and keeping your login credentials private.
Your Rights
Under the GDPR, you have the following rights concerning your personal data:
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Access: Request a copy of the data we hold about you.
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Rectification: Request correction of inaccurate or incomplete data.
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Erasure: Request deletion of your data in certain circumstances.
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Restriction: Request a temporary halt to processing your data in specific scenarios.
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Portability: Request transfer of your data to another entity in a structured, commonly used, machine-readable format.
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Objection: Object to processing based on legitimate interest or to direct marketing.
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Withdraw Consent: If we process your data based on consent, you may withdraw this consent at any time.
To exercise these rights, please contact us at engs@grsoft.eu. We will respond within one month of receiving your request, as required by law.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, legal requirements, or industry standards. Any updates will be posted on this page with the new effective date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
GRSOFT Structural Engineering
Email: engs@grsoft.eu
Address: Nova vas pri Mokricah 36, 8261 Jesenice na Dolenjskem, SLOVENIA/EU
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